skippy-fluff
Aug 25, 05:06 PM
The battery recall validator also rejected my battery, which is clearly in the range advertised on the web site. When I called the support lines yesterday, they didn't even try to take the call. Today I got through, and I got told by "Rachel" that there were a small number of batteries in the ranges that were manufactured by someone other than Sony. She couldn't tell me who, and when I asked for further information, she escalated the call.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
Thomas Veil
Apr 28, 04:51 PM
Jesus wasn't born in America, yet you don't see Republicans trying to keep him out of government.Highly droll. I see we're channeling Mark Twain tonight. :D
fivepoint
Mar 22, 12:56 PM
Precisely. The UN mandate is to enforce a no-fly zone, amongst other things, tasks that are particularly suited for certain nations. I'm no gung-ho supporter of this action in Libya, but it strikes me as similar to Bosnia, with the real political pressure coming particularly from France for very real reasons.
Expect the overt US involvement to rapidly scale back soon.
Did Ronald Reagan get a go-ahead from Congress in 1986 for attacking Libya?
No he did not. It was a mistake then, it is a mistake now. The only difference is, I oppose it in all circumstances, regardless of who's president. You only oppose it when it's a Republican in office.
Wait a second. Wait a second. You are trying to compare the media's portrayal of GWB over about SEVEN years, TWO wars, and HOW MANY lies to Libya and less then ONE WEEK. The Lybia thing has been going on for about a day or so. In the FIRST days of the Afghanistan war, did you hear ANY mainstream media criticizing GWB? In the FIRST days of the Iraq war, did you hear ANY mainstream media criticizing GWB? Democrats were falling all over themselves to support the President and the need to get those WMDs, which is why after almost 6 years, it was a defining issue of the presidential campaign. The candidates 5 years later were all explaining why they supported one war then, but not now after all the lies were exposed, or how they were against it all along. Not to mention Afghanistan after 7 years. There were a few, unlike now, where there are a lot.
This is THE FIRST WEEK of this thing, and NBC nightly news had their entire story about: criticism from congress; inability of white house to deal with that problem, partly because in Brazil; late involvement; involvement here but not in Somalia, Congo, etc..., risk that Ghaddafi would survive this and remain in power; lack of real Arab support and weak coalition; and fact that opposition is disorganized, poorly armed and leaderless, and probably won't be able to win without military support on the ground.
That's pretty hard reporting, and I'm very happy Congress is being critical. Almost everything Fivepoint, the GOP and the Democrats who are speaking out have said is a valid concern. They should have done this during week ONE of Afghanistan, and Iraq. I know I don't want another one of those.
(edit) Yesterday, NPR was talking about Candidate Obama vs. President Obama, and pointed out Candidate Obama's statements about ONLY CONGRESS CAN DECLARE WAR. They discussed, at length, prior presidents assumption of power, Obama's use of it and how guest couldn't imagine a new president opposed to a power like this giving it up. So, maybe you should watch some NBC, ABC, CBS and listen to some NPR. Mind you, in FPs defense, I spent 16 hours in the car since this all started, so I've probably heard every story...
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Expect the overt US involvement to rapidly scale back soon.
Did Ronald Reagan get a go-ahead from Congress in 1986 for attacking Libya?
No he did not. It was a mistake then, it is a mistake now. The only difference is, I oppose it in all circumstances, regardless of who's president. You only oppose it when it's a Republican in office.
Wait a second. Wait a second. You are trying to compare the media's portrayal of GWB over about SEVEN years, TWO wars, and HOW MANY lies to Libya and less then ONE WEEK. The Lybia thing has been going on for about a day or so. In the FIRST days of the Afghanistan war, did you hear ANY mainstream media criticizing GWB? In the FIRST days of the Iraq war, did you hear ANY mainstream media criticizing GWB? Democrats were falling all over themselves to support the President and the need to get those WMDs, which is why after almost 6 years, it was a defining issue of the presidential campaign. The candidates 5 years later were all explaining why they supported one war then, but not now after all the lies were exposed, or how they were against it all along. Not to mention Afghanistan after 7 years. There were a few, unlike now, where there are a lot.
This is THE FIRST WEEK of this thing, and NBC nightly news had their entire story about: criticism from congress; inability of white house to deal with that problem, partly because in Brazil; late involvement; involvement here but not in Somalia, Congo, etc..., risk that Ghaddafi would survive this and remain in power; lack of real Arab support and weak coalition; and fact that opposition is disorganized, poorly armed and leaderless, and probably won't be able to win without military support on the ground.
That's pretty hard reporting, and I'm very happy Congress is being critical. Almost everything Fivepoint, the GOP and the Democrats who are speaking out have said is a valid concern. They should have done this during week ONE of Afghanistan, and Iraq. I know I don't want another one of those.
(edit) Yesterday, NPR was talking about Candidate Obama vs. President Obama, and pointed out Candidate Obama's statements about ONLY CONGRESS CAN DECLARE WAR. They discussed, at length, prior presidents assumption of power, Obama's use of it and how guest couldn't imagine a new president opposed to a power like this giving it up. So, maybe you should watch some NBC, ABC, CBS and listen to some NPR. Mind you, in FPs defense, I spent 16 hours in the car since this all started, so I've probably heard every story...
brepublican
Sep 19, 12:15 AM
G5 PowerBooks next tuesday :confused:
:D
That one never gets old :D
Seriously though, I'm not holding my breath. Really not in the market for a notebook at the mo... But it'd still be sweet to get some updates. Keeps me feeling all warm and fuzzy :)
:D
That one never gets old :D
Seriously though, I'm not holding my breath. Really not in the market for a notebook at the mo... But it'd still be sweet to get some updates. Keeps me feeling all warm and fuzzy :)
portishead
Apr 12, 12:28 AM
Here is my wish list:
RGB 444 10-bit support. Final Cut can't properly render RGB 10-bit material.
Real 3:2 pulldown and not 2:2:2:4 like it currently is.
Quicktime sucks. It needs better audio track support (5.1), subtitles etc. I think we're going to see AV Foundation from now on. There needs to be a real Quicktime Pro, that's better than what it currently is.
Compressor is just bad it needs to be redone.
64-bit, Open CL, blah blah
Project based workflow, instead of capture scratch folders
Better interface.
I like Motion, just wish the timeline was a little better.
RGB 444 10-bit support. Final Cut can't properly render RGB 10-bit material.
Real 3:2 pulldown and not 2:2:2:4 like it currently is.
Quicktime sucks. It needs better audio track support (5.1), subtitles etc. I think we're going to see AV Foundation from now on. There needs to be a real Quicktime Pro, that's better than what it currently is.
Compressor is just bad it needs to be redone.
64-bit, Open CL, blah blah
Project based workflow, instead of capture scratch folders
Better interface.
I like Motion, just wish the timeline was a little better.
Dr.Gargoyle
Aug 11, 03:59 PM
Only if you have an active subscription on all of them. That's the number the graph behind the link shows.
I have three subscriptions. Two in europe, one in US. How does that count?
I have three subscriptions. Two in europe, one in US. How does that count?
Feynman
Apr 5, 06:27 PM
I'm willing to bet there will be a price drop and only available on the Mac App Store.
Didn't Aperture go from 499 to 299 to 99 now currently at 79?
I see Final Cut Studio 4 dropping to 499, hoping for 299 but that's getting my hopes up high! lol
I'm also hoping a new iMac is released next week as well, to put Final Cut Studio 4 on of course!
Didn't Aperture go from 499 to 299 to 99 now currently at 79?
I see Final Cut Studio 4 dropping to 499, hoping for 299 but that's getting my hopes up high! lol
I'm also hoping a new iMac is released next week as well, to put Final Cut Studio 4 on of course!
croooow
Apr 6, 01:32 PM
sorry, posted in the wrong forum...
shandowee
Aug 5, 03:34 PM
�and my new macbook pro...?
LethalWolfe
Apr 10, 04:59 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
Are you sure you understand what is happening here? Apple is presenting at the FCP Users Group Supermeet, no one is getting booted from the NAB show!
Booted from NAB? No. Booted from the SuperMeet? Yes. Like I said before, I hope that those who signed up before the 'Apple take over' will still have a chance to see the presentations that have been displaced.
Now step back for a minute and THINK what are the members of this group interested in?
Obviously they are interested in more than just FCP because the SuperMeet was a successful event prior to Apple's take over.
Lethal
Are you sure you understand what is happening here? Apple is presenting at the FCP Users Group Supermeet, no one is getting booted from the NAB show!
Booted from NAB? No. Booted from the SuperMeet? Yes. Like I said before, I hope that those who signed up before the 'Apple take over' will still have a chance to see the presentations that have been displaced.
Now step back for a minute and THINK what are the members of this group interested in?
Obviously they are interested in more than just FCP because the SuperMeet was a successful event prior to Apple's take over.
Lethal
CaoCao
Feb 28, 06:54 PM
In what case is inclusionism not a good policy? Being consistent in our thinking and morality is a sign of a logical and sound mind.
I can not think of a single case where making arbitrary exceptions is a good practice.
I have no problem being exclusionist to bad ideas like rape and paedophilia
I can not think of a single case where making arbitrary exceptions is a good practice.
I have no problem being exclusionist to bad ideas like rape and paedophilia
mccldwll
Apr 19, 08:38 PM
Apple better not win this case and anyone who thinks that they should are a fool.
And anyone who writes "are a fool" is a dolt.
And anyone who writes "are a fool" is a dolt.
Evangelion
Apr 8, 05:01 AM
another low for apple, i ordered Mar 19th still waiting ...
fiasco just continues, does not look nice apple.
How exactly is this Apple's fault? BB played shenanigans, Apple called them out on it.
And yes, you have to wait for your order to go through. I bet that's just terrible for all those entitled people out there who feel that world revolves around them, and when they want something, they have to have it NOW. Fact is that there are simply so many people buying iPads that Apple has problem satisfying demand.
fiasco just continues, does not look nice apple.
How exactly is this Apple's fault? BB played shenanigans, Apple called them out on it.
And yes, you have to wait for your order to go through. I bet that's just terrible for all those entitled people out there who feel that world revolves around them, and when they want something, they have to have it NOW. Fact is that there are simply so many people buying iPads that Apple has problem satisfying demand.
Thex1138
Apr 19, 07:34 PM
So what's your point? The presence of competition does not harm a competitor? Seems contrary to that whole "competition" word.
And your next point is what? A successful company should allow a competitor to use it's technology/patents to compete with it? All at the same time as just taking it from all the competitors that sue Apple on the other companies' patents, right?
How many anti-Apple suing trolls here are also pro-other company suing Apple trolls in other threads?
So you don't like the way IP law works? Vote for someone who will change the legal structure. Until then, corporations are going to work in the environment your legislators and courts created. Hate the game, not the player.
Where did i say I don't like how IP works buddy? Where in my post does it read 'don't like the way IP law works' ? Wipe your tears and try again... Don't make $#!t up.
the rest of your blurb about stuff in your head that I didn't event write isn't worth responding too...
My anecdote premise was pretty straight forward...
Two dudes who come from some place where they don't read tech feeds as often as the rest of us here... they go to a city shop and get sold phones that look like the ones they heard about...iPhones... the premise is not necessarily from the US... from any country on the planet where average Joes go to a tech shop to buy a smartphone... they look and feel and work in very similar ways which causes confusion.
P.S. The whole point of Apple's patent leverage is that they have... patented everything about their devices... form factor, processes, icons and interface... When you read deep into the context and content of Apple's submission which includes these comparisons and that Samsung copied everything and then applying a slight-of-hand to make it look a little different...
:rolleyes:
Like i say.. a bunch of Jawa's selling second hand Android's
And your next point is what? A successful company should allow a competitor to use it's technology/patents to compete with it? All at the same time as just taking it from all the competitors that sue Apple on the other companies' patents, right?
How many anti-Apple suing trolls here are also pro-other company suing Apple trolls in other threads?
So you don't like the way IP law works? Vote for someone who will change the legal structure. Until then, corporations are going to work in the environment your legislators and courts created. Hate the game, not the player.
Where did i say I don't like how IP works buddy? Where in my post does it read 'don't like the way IP law works' ? Wipe your tears and try again... Don't make $#!t up.
the rest of your blurb about stuff in your head that I didn't event write isn't worth responding too...
My anecdote premise was pretty straight forward...
Two dudes who come from some place where they don't read tech feeds as often as the rest of us here... they go to a city shop and get sold phones that look like the ones they heard about...iPhones... the premise is not necessarily from the US... from any country on the planet where average Joes go to a tech shop to buy a smartphone... they look and feel and work in very similar ways which causes confusion.
P.S. The whole point of Apple's patent leverage is that they have... patented everything about their devices... form factor, processes, icons and interface... When you read deep into the context and content of Apple's submission which includes these comparisons and that Samsung copied everything and then applying a slight-of-hand to make it look a little different...
:rolleyes:
Like i say.. a bunch of Jawa's selling second hand Android's
dvswede
Mar 26, 11:48 AM
I'm curious to see what Lion will bring. While the current OS looks great I would like to see a user interface update. The only thing higher on the list then that is a iTunes break up into more manageable pieces. iTunes was the reason I stayed away from apple for several years. I didn't like it's look/performance/stability and bulk. I still don't even if I have accepted it now. It's the one program that seem to crash more then adobe SW (ok not more then but still).
BlizzardBomb
Aug 27, 09:09 AM
And I doubt there will be anything other than IG in the mini. But otherwise we agree. In fact in the mobiles we agree exactly 100% the same with what I think they will be. :eek:
The MR X1400 is more of a wish than a prediction. It would help close the gap between Mac Mini and Mac Pro.
The MR X1400 is more of a wish than a prediction. It would help close the gap between Mac Mini and Mac Pro.
kevin.rivers
Jul 15, 04:42 PM
You can be quiet now. Go on Dell's medium/large business site, which is the *only* section you can find the Woodcrests in single/dual configs (HP doesn't have theirs out yet), and configure one with a decent video card, 250GB HD, no monitor, and any of the rumored processor configurations (which I think some are not correct), a DL DVD+/-RW burner, and optical mouse and you tell ME how much it costs.
I will tell you how much... Very Expensive.
I must say it boils my blood to read some of the ignorant posts on here. Give me the top parts in a small box, all for $999.
Jiggie2g, your assumptions are way off. I configured the Dell Silentwave mentioned with:
One 5130
1GB DDR2 667
250GB HD
DVD+/-RW burner
price: $2983
Far from $1199. Oh but wait, you pulled a good move. Talking about woodcrest systems and giving a theoretical pricing for a Conroe system. Nice move. ;)
Anyway. Us loyalist Mac buyers are fully aware of current pricing and when price and specs are announced we will make a decision to buy or not to buy. I doubt Apple insults us. Maybe you, even when the data puts the pricing in the same spectrum, you will buy Dell anyway to make yourself feel good. Cheers.
I will tell you how much... Very Expensive.
I must say it boils my blood to read some of the ignorant posts on here. Give me the top parts in a small box, all for $999.
Jiggie2g, your assumptions are way off. I configured the Dell Silentwave mentioned with:
One 5130
1GB DDR2 667
250GB HD
DVD+/-RW burner
price: $2983
Far from $1199. Oh but wait, you pulled a good move. Talking about woodcrest systems and giving a theoretical pricing for a Conroe system. Nice move. ;)
Anyway. Us loyalist Mac buyers are fully aware of current pricing and when price and specs are announced we will make a decision to buy or not to buy. I doubt Apple insults us. Maybe you, even when the data puts the pricing in the same spectrum, you will buy Dell anyway to make yourself feel good. Cheers.
wPod
Jul 27, 10:11 AM
With things like this, my rule is: If you have to ask, then you can't do it :-(
It is one thing to try these things with a cheap MacMini, especially if your goal is not to have a faster MacMini, but an impressive webpage. Risking a $2000 MacBook Pro is quite another thing. Better to sell your MacBook/MacBook Pro on eBay and buy a new one.
i cant wait to do this to my mac mini. i bought the core solo with the intention of upgrading the chip myself (once i heard core 2 was pin to pin compatible) but my question now is does anyone know if the version shipping is still pin to pin compatible???!?!?!
It is one thing to try these things with a cheap MacMini, especially if your goal is not to have a faster MacMini, but an impressive webpage. Risking a $2000 MacBook Pro is quite another thing. Better to sell your MacBook/MacBook Pro on eBay and buy a new one.
i cant wait to do this to my mac mini. i bought the core solo with the intention of upgrading the chip myself (once i heard core 2 was pin to pin compatible) but my question now is does anyone know if the version shipping is still pin to pin compatible???!?!?!
iStudentUK
Mar 26, 06:16 AM
Can't wait. Hope it's awesome
Got to wait for the results from the beta testers who buy 10.7 on release. Learn the lessons of 10.6, I waited until 10.6.2 was out!
Wish my MB had a multitouch track pad though! :(
Got to wait for the results from the beta testers who buy 10.7 on release. Learn the lessons of 10.6, I waited until 10.6.2 was out!
Wish my MB had a multitouch track pad though! :(
afrowq
Apr 6, 08:50 PM
If your sector of the business has decided to move to Premier because it works for them, awesome- but don't paint it as an industry trent. Cause I've seen zero migration from FCP to PP in Toronto post houses. Pro editing is still a two horse race: AVID and FCP.
And I can't help but think how ironic it will be if the new FCS will be built on AV Foundation, which was pioneered on your hated "itoys".
http://www.philiphodgetts.com/2011/02/a-new-64-bit-final-cut-pro/
Never said it was an industry-wide trent (sic). I said "a lot of professionals" have made the switch.
Thanks.
And I can't help but think how ironic it will be if the new FCS will be built on AV Foundation, which was pioneered on your hated "itoys".
http://www.philiphodgetts.com/2011/02/a-new-64-bit-final-cut-pro/
Never said it was an industry-wide trent (sic). I said "a lot of professionals" have made the switch.
Thanks.
QCassidy352
Jul 27, 10:50 AM
nice. :) I'm predicting no MBPs at WWDC, just mac pros, leopard preview, and maybe new displays. MBPs will be quietly updated with Merom a week or two later and start shipping soon after that.
unless there's a new case design (which I doubt) - if there is, Steve would have something impressive to show up on stage.
unless there's a new case design (which I doubt) - if there is, Steve would have something impressive to show up on stage.
Popeye206
Apr 25, 02:58 PM
This...
You are explicitly asked if you want Google to collect this information.
You can say NO. It does reduce the accuracy of some programs when you opt out, but YOU have the choice.
You do have the option to enable this feature at any time if you feel you need too.
Same on the iPhone... this is not what we're talking about here. Application tracking has always been opt in or out.
This is just a database of cell tower pings. That's all. it's shared with NO ONE and goes nowhere except on your phone. It's like your web browser cache.
You are explicitly asked if you want Google to collect this information.
You can say NO. It does reduce the accuracy of some programs when you opt out, but YOU have the choice.
You do have the option to enable this feature at any time if you feel you need too.
Same on the iPhone... this is not what we're talking about here. Application tracking has always been opt in or out.
This is just a database of cell tower pings. That's all. it's shared with NO ONE and goes nowhere except on your phone. It's like your web browser cache.
Enigmac
Aug 7, 03:31 PM
Not a glimpse of the Finder...! :eek:
*cough* TOP SECRET *cough* :rolleyes:
*cough* TOP SECRET *cough* :rolleyes:
KnightWRX
Apr 6, 03:41 PM
double.